knowledge-base-c_0 2025 DIGITAL GOVERNMENT OUTLOOK

Is your digital strategy aligned with 73% of government investment?

Discover the key defining trends shaping the strategic shift in government digital priorities.

A landmark report from Intermedium, the 2025 Digital Government Outlook reveals that an average of 73% of all budget allocations across Australian and New Zealand jurisdictions is concentrated in foundational work—the 'Great Re-Platforming' required for security, resilience, and future capability.

This actionable report provides a comprehensive overview of this and four other key trends in digital government together with jurisdictional and sector activity.

It's a must-read for more intelligent, integrated, and resilient ecosystems.

Fill out the form below so we can email you your complimentary copy.

2025 DGO Cover Prototype
Icon - Authoritative
Authoritative

Insights derived from 1,438 budget initiatives combined with primary survey responses from Whole-of-Government CIOs (or equivalent).

Icon - Comprehensive
Comprehensive

A complete, comparative analysis providing a consolidated view of digital priorities across all Australian and New Zealand governments.

Icon - Prospective-1
Prospective 

Outlines “The Great Re-Platforming" and other defining trends establishing the strategic shift toward integrated, intelligent, and resilient public sector ecosystems.

Icon - Sectoral
Sectoral 

Features a dedicated spotlight on the key sectors consistently receiving significant digital investment.

Fill out the form below so we can email you your complimentary copy of the 2025 Digital Government Outlook report.

Essential 2025 strategic roadmap for Australian and New Zealand government ICT

The 2025 Digital Government Outlook (DGO) is a landmark, actionable report from Intermedium that outlines the strategic direction of public sector digital investment across Australia and New Zealand. It provides an in-depth look at five defining trends shaping the evolution toward intelligent, integrated ecosystems and features a comprehensive spotlight on the five key sectors receiving significant digital funding.

Infographic-Collage
DGO Sponsor Sitecore
SPONSOR

Sitecore

Transform Citizen Engagement with Sitecore

Australian citizens expect secure, seamless, and personalised digital experiences from government services. Sitecore empowers agencies to deliver on these expectations with an AI-powered, IRAP-assessed digital experience platform built for Australian Government compliance. It safeguards sensitive data, reduces risk, and enables modern service delivery with confidence.

Sitecore gives agencies the power to design citizen-centric experiences that connect people to the services they need—when and how they need them. By unifying systems and data, Sitecore enhances collaboration and accelerates responses to citizen needs. Its composable architecture supports continuous innovation, allowing agencies to evolve services, improve engagement, and maintain public trust.

With Sitecore, governments can modernise service delivery, elevate citizen satisfaction, and lead with purpose in the digital era. AI-driven capabilities unlock personalisation at scale, transforming content delivery and redefining what’s possible in citizen engagement.

Trusted globally and supported by one of the world’s largest digital experience communities, Sitecore combines the flexibility of SaaS with the scale of a global ecosystem.

Its next-generation platform, SitecoreAI, helps agencies plan, create, personalise, and deliver content across every channel—securely and intelligently.

LEARN MORE ->

The Basis for the 2025 Outlook

The DGO's analysis is built on a comprehensive and robust foundation, combining quantitative budgetary data with primary qualitative research to provide an evidence-based view of the digital government landscape across Australia and New Zealand.

  • WofG Surveys: Direct survey responses from Chief Information/Digital Officers (or equivalents) in seven of the ten jurisdictions provide detailed information on strategic priorities and key planned initiatives for the 2024-26 period.
  • Budgetary Data: A quantitative dataset of 1,438 budget initiatives compiled from government budget papers, including financial details and specific allocations for the 2024-25 and 2025-26 financial years.
  • Desk Research: Analysis of publicly available strategic documents, budget papers, and official government announcements for the remaining jurisdictions to ensure a complete, comparative view.
  • Investment Allocation Calculation: All budget initiatives are categorised to determine the allocation breakdown (e.g., the 73% figure), distinguishing between citizen-facing delivery and foundational investment (core systems, cyber security, data, and inclusion). 
Win more government business and contracts

Get exclusive access to government spend data, expiring contracts, upcoming opportunities, competitor insights and much more.

Intermedium_Website_Header5_Larger_2

 Are governments ready for digital service delivery?

Intermedium's readiness indicator series measures governments across key criteria to assess their capability to deliver digital services.